Always a more personal experience than one of the large home centers. You can find an associate easily and have a question answered without walking a half a mile to locate somebody only to be told "they don’t work in that department". Costello's Ace Hardware in New Hyde Park is my "go to" for most home improvement needs.

I was in and out quickly. The floor man helped find the wood screws I needed, and the lady cashier went out of her way to order a specific garden flag holder. Great service and I need not drive to a humongous store. I went today 2/21 for ice melt and windshield washer de-icer. The young lady, Felice pointed to the correct locations and helped me process my rewards coupon. Thank you, shopping was convenient and easy.

Costello's, both stores, are have excellent Associates who are knowledgeable and fully experienced with the products. It is a pleasure shopping at both, something I cannot say about most other types of stores.

From the outside in the Lake Success Shopping Center one would think that this location is small and may not have what other location have. Please check in over there. They have way more than you may think. The associates all seem very committed to client satisfaction. They have good communication skills and are very happy to assist even when the store may be very busy. The variety of items in the hardware department is wonderful. Metric, Standard, Spacers, Standoffs, etc. I love the labeling system. I take a photo of what I'm bagging so that when I go to check out, I show my photos, quantities and its straight forward! If you're looking for something, give them a shot. You won't be disappointed!

What a great franchise. Ace has it all. Unlike Home Depot or Lowe’s, the staff is really personable and knowledgeable. They carry so many products. Even though it appears small, it has a lot of space tucked into the back of the basement. I have gotten things like beach umbrellas and keys copied here, as well as light bulbs and gardening shovels. Great location for shopping and parking is never a problem. Takes cash and credit.