Very pleasant experience, I was greeted when I arrived, they asked if they could help me find anything, after I told them what i need i was escorted to the aisle where what I needed was. The cashier was very friendly and personable. They're just like the commercial very helpful!

My experience at the store was successful. The young man got another Associate to assist me in getting the correct length screw to finish my home project.

Single female! I purchased a brand new lawn mower ($550.00+tax) from Ace. I went to use it for the first time and would you know the whole wheel and screw came off the mower. I called Ace to see what my options were and spoke to a gentlemen named Billy. He asked if I could take pictures (on my phone) of the broken wheel and bring them up to the store and he’d see what he could do. He looked at the pictures and went into the back of the store. When he came back he had two younger gentlemen (didn’t get their name) and said these fellas are going to follow you home and pick up your mower and see what we can do. Within 30 minutes the two young men were back with my mower fixed with all 4 wheels and checked the other 3 tires. Talk about customer service! So thankful!