Didn’t have simple adapter, but more disheartening is 16 dollars for three keys Never again. Service is a plus!!

Love Ace Hardware and they didn’t disappoint this time. My BBQ died two days before July 4th. Thankfully George and the crew made it happen and I got my new grill in 1 day, and the delivery guys were great! Thanks Guys!

Went into the store looking for a specific adapter to hook hose to my sink and Glenn the customer service agent was beyond happy to assist me took his time and tried a few until he got it right and I'm happy to say our plants will be very happy thank you Glenn

I would like to give a big Thank You to Steve and George for going the extra mile to help! I’ll try to make a long story short…my Dad recently passed away. My Mother wanted to BBQ but was overwhelmed with Dad’s big barrel charcoal grill. I went in last weekend to purchase a small gas grill for her. I drove my Dad’s pickup truck and went to Ace in Massapequa Park to buy “the perfect grill” for my Mom. Steve came right over and showed me all the grill options. I chose a weber gas grill. Steve said they don’t keep many grills in stock and they didn’t have it, but would order it for me. I explained I needed it today & asked if the floor model was In perfect working order for sale. Steve said yes! Him and George came right outside and not only out the grill into Dad’s pickup truck, but also showed me how to work the back hatch and cover. I got the grill to Mom’s house and noticed it was missing the ignition. I went back to the store, Steve took all my information showed me what to look for on the grill to take pictures for him to figure out what part was missing. Steve even called into the store on his day off to make sure my issue would be fixed. George came out to Mom’s house yesterday, installed the part and made sure the grill was “perfect” for Mom! Thank you Steve and George! You helped us, educated us, and made sure we had an excellent experience!! Thank You Costello’s Ace Hardware